Case studty (marketing) Essay Example | Topics and Well Written Essays - 1750 words

Case studty (marketing) - Essay Example k due cognizance of changing customers’ requirements and used various market metrics to track customers were found to be the major facilitators for improved performance outcome of OQTA in 2004. The fast changing socio-economic paradigms and advancing technology has tremendously changed the dynamics of market strategies. ‘Organizations must change because their environments change’ (Bateman, 1990). In the contemporary times, the customer has become much more informed and technology has provided him with more options within the similar product lines, but produced by different companies. The case study of Outback Queensland Tourism Authority or OQTA is a case in point where application of marketing theory significantly improved the performance outcome of IQTA. Outback Queensland Tourism Authority or OQTA is a non profit premier organization of Queensland, Australia that is primarily responsible for the marketing, promotion and development of the tourism industry of Queensland’s Outback. OQTA promotes the interest of 21 government agencies and has around 230 members comprising of various stakeholders like tour operators, accommodation and transport providers etc It was observed that despite an intensive and focused mass communication campaign through brand building advertisements in television and radio, outback tourism saw 5% less visitors during 1999 to 2003. The present situation would be analyzed for the decreasing business and efforts would be made to identify the areas that lacked focus and new strategy that need to be pursued to turn it around and increase tourism activity in the outback. Outback covers substantial 48% of Queensland. While the lack of funds might have contributed to low business to some extent but the major factors that were responsible for low turnout of visitors were primarily because OQTA market strategy lacked of market orientation and brand building rather than the customers was the main focus of the marketing activities. The

Southern Society Essay Example | Topics and Well Written Essays - 250 words

Southern Society - Essay Example In addition, they were not allowed to attend school, and those who had access to educational facilities were segregated so that they could not share the same facilities with Whites2. Although there were some free slaves who enjoyed more privileges compared to their completely enslaved counterparts, they were also limited to the fringes of the society. In other words, they were basically regarded as slightly privileged slaves. At the height of slavery, African Americans were considered inferior members of the society who, despite having been denied the most fundamental of rights and liberties, were also denied recognition for any notable achievements3. For example, in spite of the fact that many African American soldiers fought in the American Civil War and made vital contributions to the Southern cause, most of their achievements were concealed from mainstream knowledge until such a time that they could be revealed without much publicity4. Finally, African Americans also suffered brutality and mistreatment at the hands of their

Whole Language Or Phonics Approach English Language Essay

Whole Language Or Phonics Approach English Language Essay Critically analyse and discuss the benefits and shortcomings in teaching reading through a phonics approach in comparison to a whole language methodology. What are your views about each approach? Support your arguments with references from related literature. Teaching students to read is a vital educational aim. Reading gives opportunities and opens up new worlds. Learning to read, will enable students gain new knowledge, enjoy texts, and do everyday life things. The phonics and the whole language approaches are two main methods to reading, a debate that still rages among educators, parents, and experts. Which approach to teaching reading works best? Whole language approach Teachers using the whole language approach are expected to provide rich environment texts for students combined with speaking, listening, reading and writing. This approach emphasise the meaning of texts over the sounds of letter and phonics instruction. Krammer and Holland found out that the whole language approach is considered a top down approach meaning the reader use his prior knowledge to interpret and construct his personal meaning of the text he is reading. In my opinion I think that this approach provides a better understanding of the text and a more interesting and creative approach to reading but it may come at the expense of accuracy and correctness. Phonics approach The phonics approach has five key elements to teaching. These are: Learning the letter sounds Learning letter formation Blending Identifying sounds in words Spelling the tricky words (Jolly Phonics: Lloyd, S.) Kelly believes that good phonic skills will help students become better readers. It provides a secure grasp of the essential sound and spelling patterns that words are composed of. There are 44 key phonemes in the English language. Some of these are single alphabet sounds such as s-a-t-p-i-n, but others may be combinations of letters like sh, ck or ie. (Kelly, 2009) Now, I will discuss the benefits and drawbacks in teaching reading through a phonics approach in comparison to a whole language methodology. Benefits in teaching reading through a phonics approach Using the phonics approach to reading helps the reader to build better the pronunciation and word recognition (Krammer and Holland). When an individual starts to pronounce words correctly, it also starts to build confidence to speak up more often (English for Life, 2008). Improved decoding success creates a secure reader. Facility and ease in identifying polysyllabic words, and in inferring their meanings from a knowledge of prefixes, suffixes, and roots, help students with comprehension (Chall, J. Popp, H.). Teaching phonics can help students develop the skills to read smoothly and accurately. When faced with a new word, a student will have an arsenal of tools with which to puzzle it out and call it by namerecognizing familiar letter combinations and accessing their recollection of similar words. Students who are secure in their ability to figure out unfamiliar words are more eager to read new and longer texts. (Matthews, 2010) Readers cannot rely only on the use of context and picture clues. Wiley Blevins stated that students need to have a repertoire of strategies to draw on to become skilled, fluent readers. Phonics approach helps with the spelling far more than the memorisation and guess work of the whole language approach (Krammer and Holland). A person will be able to pronounce and spell correctly when he hears words. For this reason, phonics will help him improve his reading and writing skills (English for Life, 2008). Drawbacks in teaching reading through a phonics approach Although the phonics approach might work for some students, it may not work equally well for others. This is due to diverse individual learning abilities. For example: Students with hearing challenges may find it difficult to connect sounds and letter groups. Students with dyslexia often reverse groups of letters, causing confusion with phonetic learning. Besides that, some children learn to read more easily using other methods. For instance, the whole language approach teaches children to recognise entire words, rather than individual sounds (Enne, V.). I agree with Krammer and Holland that when it comes to reading using the phonics approach a child may have difficulty understanding the full meaning of a text, due to the constant breaking down of words into parts. This will also bring boredom; children would not be able to enjoy the text contrary to the whole language approach. Fleury declares that phonics does not connect the children with literature, as the whole language approach does. The connection to literature helps to make reading more interesting. It is true that phonics helps children to sound out many different words but there are other words that do not follow simple phonetic rules. These words, called outlaw words, will still need to be memorised. Nearly 50 percent of all English words are outlaw words. (Available from: http://www.ehow.com/list_6856037_drawbacks-teaching-phonics_.html) Should you categorise students and push one teaching method? In my opinion I think that I balanced approach should be used in teaching reading. The National Reading Panel determined that phonics instruction is only one part of a complete reading program for beginning readers. Effective beginning reading programs should also emphasize reading fluency, vocabulary development, and text comprehension. (Available from: www.univo.edu.sv:8081/tesis/019961/019961_Cap2.pdf) In 1996, Honig, stated that a balanced approach is needed to teach reading. He described it as an approach that combines the language and literature-rich activities associated with whole language activities aimed at enhancing meaning, understanding, and the love of language with explicit teaching skills as needed to develop fluency associated with proficient readers. In the article Curriculum: Whole Language and Phonics: Can They Work Together? written by Cromwell, S. (1997) says that Supporters of the whole language approach think childrens literature, writing activities, and communication activities can be used across the curriculum to teach reading; backers of phonics instruction insist that a direct, sequential mode of teaching enables students to master reading in an organised way. There is an ongoing debate on which is the best way to teach a child how to read. Phonics helps children to pronounce better and recognise the words. It helps them far more than memory and guess work used in the whole language approach. Formulas learned in phonics can be applied repeatedly. On the other hand, using the whole language approach helps children to understand better different types of texts. It is much more interesting and creative to reading rather than the phonics approach. Whole language approach emphasises on meaning and comprehension. Children memorise large numbers of sight words and learn to read by reading. I do not have enough experience but I can speak from my 3 years of teaching practice. I believe that both approaches must be used hence using a balanced reading approach. Most children learn through an amalgamation of skills. Each method offers different strategies. One has to remove the idea of one size fits all and keep in mind that every child is different. There is no one best method to teach children. Educationworld.com says that Many combinations and permutations are necessary to provide an optimal learning environment for an entire class of readers A teacher must be careful when teaching reading keeping in mind the different abilities of his students and focusing on literature and fun. After all, it is the teacher who makes the difference in the learning process. I believe that a teacher should provide time to read to his students often, choral read with them and also give them time to read both alone and in pairs. I remember that when I used to teach phonics through word games, to year 2 students, it used to work. Students where learning by having fun. Spending only a brief time each day on phonics and doing no more than one worksheet daily I eliminated boredom. It is important to try other reading approaches for students who are not able to learn phonics easily. Through research, I found out that recorded books or story writing might help. I make it a point that in my classroom I have a library. Unfortunately I have been in some schools where school libraries are not available. Students who have social problems how can they be exposed to literacy? It is highly important to expose children to books. It is important to have books in classroom so that students can browse, read and discuss them. Krammer and Holland state that when using a balanced reading approach, a teacher should provide as much structure as possible and some step-by-step skill work, especially for analytic students, while emphasising literature and fun. Also, a teacher should provide sufficient tools for decoding words, using small amounts of direct instruction in phonics for auditory and analytic learners. Tape-recording phonics lessons will help students to work independently to improve their skills. Visual learners tend to benefit from the whole language approach while auditory learners rely more on phonics since they hear the sound of letters and identify words. A balanced reading approach will probably be most beneficial! Finally I conclude using a balanced approach to teach reading will probably be most beneficial. IAE (2003) discovered that both research and classroom practices support the use of a balanced approach in instruction. The motive for this is because reading depends on efficient word recognition and comprehension. I agree that therefore instruction should develop reading skills and strategies, as well as build on the learners knowledge through the use of authentic texts. (Bernhardt, 1991; Bernhardt, 2000; Hulstijn, 1991; Kamil, Mosenthal Pearson, 2000; Snow Burns Griffin, 1998)

language :: essays research papers

What is the Language of Thought Hypothesis? LOTH is an empirical thesis about the nature of thought and thinking. According to LOTH, thought and thinking are done in a mental language, i.e. in a symbolic system physically realized in the brain of the relevant organisms. In formulating LOTH, philosophers have in mind primarily the variety of thoughts known as ‘propositional attitudes’. Propositional attitudes are the thoughts described by such sentence forms as ‘S believes that P’, ‘S hopes that P’, ‘S desires that P’, etc., where ‘S’ refers to the subject of the attitude, ‘P’ is any sentence, and ‘that P’ refers to the proposition that is the object of the attitude. If we let ‘A’ stand for such attitude verbs as ‘believe’, ‘desire’, ‘hope’, ‘intend’, ‘think’, etc., then the propositional attitude statements all have the form: S As that P. LOTH can now be formulated more exactly as a hypothesis about the nature of propositional attitudes. It can be characterized as the conjunction of the following three theses (A), (B) and (C): (A) Representational Theory of Mind (RTM): (cf. Field 1978: 37, Fodor 1987: 17) (1) Representational Theory of Thought: For each propositional attitude A, there is a unique and distinct (i.e. dedicated)[1] psychological relation R, and for all propositions P and subjects S, S As that P if and only if there is a mental representation #P# such that (a) S bears R to #P#, and (b) #P# means that P. (2) Representational Theory of Thinking: Mental processes, thinking in particular, consists of causal sequences of tokenings of mental representations. (B) Mental representations, which, as per (A1), constitute the direct "objects" of propositional attitudes, belong to a representational or symbolic system which is such that (cf. Fodor and Pylyshyn 1988:12-3) (1) representations of the system have a combinatorial syntax and semantics: structurally complex (molecular) representations are systematically built up out of structurally simple (atomic) constituents, and the semantic content of a molecular representation is a function of the semantic content of its atomic constituents together with its syntactic/formal structure, and (2) the operations on representations (constituting, as per (A2), the domain of mental processes, thinking) are causally sensitive to the syntactic/formal structure of representations defined by this combinatorial syntax. (C) Functionalist Materialism. Mental representations so characterized are, at some suitable level, functionally characterizable entities that are realized by the physical properties of the subject having

Records Administrators and Technicians

Records Administrators and Technicians November 24, 2010 HCR/210 Instructor: Jennifer Briscoe Records Administrators and Technicians The general duties for handling patient records differ between a record administrator (RHIA) and a records technician (RHIT). A RHIT has to have knowledge about medical records and implement the skills that go into filling out all the documents in the files. A RHIA hires and teaches medical record technicians how properly to complete medical documentations.Three specific examples of differences between a record administrator and a records technician are a technician can assist an administrator, an administrator reviews a technician’s work, and an administrator manages or supervises the medical staff at a medical facility. A RHIT has to be knowledgeable in medical requirements, standards, procedures, regulations, and methods. A technician has to know a wide range of medical codes, medical terminology, and medical record content and organization.Al so a technician has to be well-informed in psychology, diseases, anatomical systems, read and comprehend a medical chart, and be familiar with other medical departments. A record technician also has to work with health care insurance. A RHIT has many more specific duties when working with medical records. A RHIT uses many medical record knowledge and skills regularly so they must be accurate with the completed records. A RHIA has to have all the knowledge of a medical record technician because they hire and train the new employees.An administrator only steps into help out a technician if he or she is needed. An administrator also checks a technician work to see if it is complete, accurate, and complies with the federal regulations and facility policies. Administrators are the leaders of facility documentations and develop procedures and policies for the staff. An administrator distributes records when he or she is authorized to by the patients. References: 1997-2010, â€Å"Medical Record Technician† Job Description and Jobs

Preparation narrative report Essay

My experience in shipboard is very memorable for me, every day your going to treasure it. My experience goes this way, trip to Manila. I’m very excited and when at the port i’m very disappointed because our CoOJT’s from LPU Laguna is some kind of â€Å"maarte† and we met our STO Sir Joepet a very kind STO and I really like him. see more:examples of narrative report When we embark at the ship I feel a little bit nervous but not because of I’m of I’m afraid that the ship is going to sink while underway I’m afraid of what if I can’t do all task that they are going to give us. After fixing our things we go straight to the multi purpose room for our orientation, after that our STO gave us a time to familiarization we proceed to the Island Fiesta where the tourist accommodation eat their meal. We woke up very early and to be exact 2am for us not to be late in our duty. We are 14 so we 7 pairs and my partner is Erika my dear friend.  Our first duty is at the Island Fiesta, its really a Fiesta because of 80% of the passengers ate at Island Fiesta. our time of duty is 10hrs but its s broken sched were in we have a time to rest, in Island Fiesta it measures how long your patience is, how good you are in selling and convincing power sales talk. at first I’m shy but when I find it exciting and fun I really enjoy it I really do my best to call all attentions of the passengers and we have a good sales, after that I was assigned to dining and I do bussing out are first complicated and hard to do but at the end I enjoy even if the other passengers are irritating and annoying. Second duty is housekeeping I really enjoy it especially the trash out things and bed making even though the one casual is snob I still enjoy and in our third duty in Quik Mart we sell snacks and beverages we shout and shout walk and walk, sometimes could by passengers and sometimes the passengers get mad of us because we can’t understand them, and their pronunciations is very hard to understand. Forth duty at the front office I got mad because in whole duty we just stand there after our duty my legs aches. Our fifth duty is at the galley or kitchen I really enjoy it the chefs are very kind they are all approachable and funny they make us laugh the whole duty, and the task they gave us to slice 100 kilos bittergourd and peeling other staff. And food in ship is errr! sometimes tasteless sometimes they are very rich in salt, and the food is  just the same the whole OJT. And the casuals are very nice and kind unlike the other trainees seems they are the manager or supervisor. -Angelica Dominguez HRM 3A â€Å"My Magical Experience on Shipboard† May 14, 2014 was the day when we leave Nueva Ecija and go to Tondo, Manila(North Harbor Pier4) to start our Practicum1 at Ship. On this day also was our first voyage(Manila to Cagayan de Oro). when we already board at the ship, the first thing we do is meet and greet our STO Mr. Joepet Gallego discussed and issued the rules and regulations while were on the ship as well as our schedule and we also had our tour on ship to familiarized every department of the ship. On the next day, May 15, 2014 we already started our first duty at Island Fiesta food court wherein we bussed out, we served etc.,. On my first day on the ship I fell boring, but when the day had been passed I enjoyed every second, minute, hour and days with my co-trainees. I already learned to love what I am doing because they all treated me well especially casuals, they treated us good. We learned a lot from them and we will never forget this experience. I can tell everybody that this experience is magical because it helps me to grow up and become a matured one. -Erica Portacio HRM 3A I was so excited that we experienced being a part of 2GO TRAVEL. it was so nice because all of them the casual, the crew especially to our STO,all of them, they are so very kind. They share us their knowledge and experiences at the ship. During the 1st and last day of our duty we enjoyed being a trainee together with my partner. I learned a lot on this training that you need to treat all passengers good, respect them and show them that they are welcome,and even when passenger say bad words all you can do is smile show to them that looks like nothings happen. I experience in this ship that its hard to become a employee because even they are tired no matter what’you need to welcome them with a beautiful smile. This On-the-job training experienced was very happy because it was my 2nd time to travel on board. I could probably say that I really learned a lot of things there’and i can also say learning is not just seen in the four corners of the room. i am hapy and proud because we finish our duty and it is a great memory to remember in our college life. -Princess Tagaro HRM 3B Having my OJT at 2GO Travel is really enjoy. I’ve learned a lot especially in time management. We duty in the 6o’clock in the morning, so we need to wake up early. We learned how to socialize in other people. I gained more knowledge about my course. I gained more friends because the bonding in our room. And we enjoy to go other places here in the Philippines. When we are on the ship, they taught us about the history, mission and vision of the company, corporate values, vessels, facilities and services of our prescribed logistic company. They also told us about the training rules and regulations, basic house rules and standards like the standards of courtesy and decorum on board, uniform requirements and grooming standards. Also familiarize with the safety alarm, signs and symbols. Most of all, we are very happy because our Shipboard Training Officer is very nice, he take care of us while we are on our duty. And all of the employee in the ship is very friendly. This is v ery memorable experience in my OJT. -Mariel Miranda HRM 3B As an Hrm Student, we were required to take On-the-job training related to our course. I decided to take my Ojt at MVSJP II, a vessel from 2Go travel. I started my Ojt on May 14, 2014.   On our first day on the ship, we took a lecture headed by our STO or Shipboard Training Officer, Mr. Joepet Gallego, then he gave us our  assignments of duties. Our duties revolved on Food and Beverage, Housekeeping, and Front Office Department. On the Food and Beverage Department, I have experienced a lot of works from bussing out dishes, serving foods, setting up the table, and kitchen works. I can say that I’ve learned bunch of things there like the proper way of talking to the customers and to work grace under pressure. On the Housekeeping Department, we cleaned, took out trash, and do â€Å" bed making† on the different accommodations of the ship. I have applied my knowledge on bed making which I have learned from school and made my work easier. Also, on this department, we have assigned to assist passengers to their rooms or accommodations, this was very enjoying because I was able to meet different people. On the Front Office, it was a must to always wear your smile in every situation. I have learned here to always stay calm and polite to the guests whatever their mood was. I have also learned the proper way of grooming myself. The whole Ojt experience for me was very challenging but fun . I have practiced and developed a lot of my skills. As a trainee, I’ve learned to follow strictly on instructions. I improved my self confidence and somehow became more sociable to people. I’ve learned to become flexible, to act professional and be polite at all times. I became aware to treating the customer’s right. I’ve learned to enjoy my work and my workplace, and to enjoy working with the people around me. I can say that I gained a lot of knowledge that I can apply in the near future, and I can say that I chose the right the course for me. 2go Travel’s MVSJP II offers good working environment, which made my experience very enjoying. -Samantha Ellaine Beltran HRM 3B Performs other functions as may be given by my supervisor from time to time and maintain cleanliness and orderliness of assigned at all times, serves meals to the passengers following to the proper food handling procedures and assists in the requisition and issuance of stock from the store room and  performs suggestive selling technique to increase sales and ensures that no unauthorized personnel take out serving from the food on display for sale and free meals and line performs other functions as may be given by the housekeeping supervisor from to time. -Verna Salamanca HRM 3B The first time I saw the ship I felt nervous and excited, when the time the ship is ongoing that night I don’t know what I really feel. The night also I can’t sleep because i feel a little beat scared because of the ship is swaying. The first day of my duty is in Quik mart, my partner is Benjie Cardenas, He is also my partner in my whole OJT in the Saint Pope John Paul II. Every day in my duty we enjoyed together, the casual of the ship and my co trainee from other school. I’m very thankful, blessed and happy for being a part of the shipboard training, 15 days working hard but full of learning and also happiness. A lot of moments once in a lifetime. I can say that my OJT will never forget in my whole life. -Byron Macalinao HRM 2B My on-the-job training experienced is very happy because that is my first time to travel the diff. parts of the Philippines. At first, I felt so excited and also nervous. Our first day in the ship is just an orientation. My first experience in OJT training, me and Byron assigned in Quik Mart. I feel shy and nervous, the we sell clothing, we enjoy it because supposedly turned just like itinerant. Second day in housekeeping also we assigned. We meet Sir Toto, he is the kindest crew, he taught the technique in how to bed making etc. We  experienced to mop a staircase, we also assign ports. It is not easy because it’s too many passengers need to assist but it is okay because we requested the hotel manager assigned. We also experienced the Island Fiesta difficult because too many passengers eating. Also taught proper bus out, I enjoy it even fatigue. We also dropped in Cagayan to buy goods and also flesh out, food trip. The street food in Cagayan was very delicious. Then in Cebu we go to the most important ancient church and the Magellan’s Cross. -Benjie Cardenas HRM 2B During my OJT, I learned how to be a responsible in my own way, on the first day of my OJT, I feel nervous but I’m so excited, I learned how to love, care and respect our customer. Me and my partner experience or encounter some trials or problems but we solve it because we helped each other. This OJT is unforgettable moment and I can say that this is one of the best part of my college life. -Jommel Caba HRM 2A I have a lot of experience at the 2GO Travel Shipboard. First, to entertain guest, if what they need in the front desk. Second, on how to serve the food and to bus out. Third, to sell a product even though it’s expensive to the other guest, but they obligated to but it. Fourth, on how to bed making, to clean the cabin or accommodation. Fifth, at the galley or kitchen, I cut a lot of vegetables and sometimes my own finger ï Å . And of course, the casuals and our STO, their so good to us, they like friends, brothers and sisters to us. But all in all I enjoyed, that was a best experienced I’ve ever feel. I will not forget those experience at 2GO Travel, and I will missed them. THANK YOU!! -Princess Cammille Ferrer HRM 2D At first I feel nervous because I don’t have any idea on what we do while were staying there but then there’s a feeling that I’m so excited to feeling onboard. Then, we met Mr. Joepet Gallego our Shipboard Training Officer (STO). His a nice person, he tours us onboard then he teach us everything onboard, accommodation and other facilities. On my first duty, we assigned at the front office, I feel bored ï Å' but the day past, we all getting haggard, we need to woke up as early as 3am to arranged ourselves for everyday duty. I experience a lot of thing that on shipboard experience. At first, yeah it’s so hard to work especially on Island Fiesta but time after time it’s become easy because we enjoyed what we’re doing. Two weeks was done, I feel bad because I know I will missed my days with other OJT’s, the casuals that teach us how to work easy and most especially I missed my new friends, the person who make me laugh every time even weà ¢â‚¬â„¢re tired we have a time to talk on everyone’s experienced ï Å  -Jaymie Natividad HRM 2D Last May 14, our OJT start. The name of our ship is MV St. Pope John Paul II. During the day of my duties I felt so nervous and excited especially on the first day because I am a first timer so they teach me how to assist guest and serve customer. Then after a long time of being there I learned the diff. ways/ techniques on how to deal with the customer. Having a successfully completed 300 hours of OJT on the ship I learned a lot of things like on how to socialize with other people. I easily control my temper to the customers that are very demanding and not talk nicely. -Aira Jane Canlas HRM 2D During our On the Job Training at MV Saint Pope John Paul II, we were assign at eight different types of areas at the shipboard like Front Office, Quick Mart, Galley, Horizon, Island Fiesta, Cabin, Mega Value and Super Value. Every day we have a rotation for those different areas. First week of our practicum at the shipboard was not easy for me because every day we have to  the different kind of task for that area, so the crew teach us like on housekeeping at the cabin we learned the bed making, towel folding and on different rooms we also do cleaning passengers room, the comfort room and we also do trash out. At the Front Desk , we were great and assist the passengers about their concerned, at Restaurant like Horizon and Island Fiesta we were serving foods for the customers, bass out, washing dishes and cleaning the table. we are also selling foods and beverages at the Quik Mart. All Crew teach us well for what we were doing on their area and they treat us like their family also our STO Mr. Joepet Gallego who rounded every hour to see were doing , check our attendance and care for us when one of us are sick, we met a lot of student in different schools they are our co-trainees. Practicum at MVSJP was unforgettable we were well trained and learn to be organized for every aspect. We learned to be patient and control our temper because we were joining a lot of people every day who have different attitude. For all of that we enhance our confidence, socialization and skills. -Nelissa Paz HRM 2D DUTIES AND RESPONSIBILITIES A. Front Office Apply customer service skills Facilitate registration and rooming-in of guests Handle guest’s requests and inquiries Manage safety deposit boxes and lost and found service Assist in the in-house entertainment services Clean and organize the Front Office B. First Class Dining Saloon/ Horizon Apply customer service skills Carry out food portioning Take guests’ orders Serve guests’ orders Bus out dishes Wash the dishes Clean the First Class Dining Saloon C. Economy Dining Saloon/ Island Fiesta Apply customer service skills Carry out food portioning Carry out sanitation and hygiene standards on Food and Beverage areas Bus out dishes Wash the dishes Clean the Economy Dining Saloon D. Ship Shop/ Quik Mart Apply customer service skills Sell Merchandise Clean Ship Shop Make sales report E. Galley Carry out inspection of finished product prior to servicing to customers Apply proper handling of foods for delivery Clean cutlery, pots and the galley equipment Carry out proper storage procedures like sorting, labelling ,FIFO Method Prepare raw materials for food processing F. Housekeeping- Cabin Apply customer service skills Perform housekeeping inspections Clean guests’ accommodations Clean restrooms in cabins Make-up bed G. Housekeeping-Tatami/ Mega Value Apply customer service skills Perform housekeeping inspections Clean guests’ accommodations Clean public comfort room Clean hallway areas H. Housekeeping-Economy/ Super Value Clean hallway areas Clean lobbies and viewing decks Apply customer service skills Perform housekeeping inspections Clean guests’ accommodations Clean public comfort room

Free Essays on Intro To Psychology

Writing Assignment: Compare and Contrast For Introduction to Psychology I chose to use the article â€Å"Genes, Fears, Phobias, and Phobic Disorders† by Gregory Carey. I thought that this particular article would be interesting because I would like to know about fears and phobias that are pasted genetically. I personally have unfortunate experience of anxiety or â€Å"panic attacks†, and my mother and my sister have suffered from this disorder also. My mother has been taking medication for her anxiety for about twenty years now, but mine was never that serious. I have always believed that my anxiety was past on to me through my genes. My only problem with this assignment is that I do not really like to read, and especially medical type of information. I chose a subject that was interesting to me, so that made it a little easier. But I do prefer to write personal experience or opinion papers. I did like that we were giving good instructions and that helps me know how to complete my assignment correctly. We also were given plenty of time to turn in this assignment and that made it less stressful. In the text book it briefly talks about how phobias focus on dangers faced by our ancestors and our compulsive acts typically exaggerate behaviors that contribute to our species survival, and also how some people more than others being genetically predisposed to fears and high anxiety. The original author, Gregory Carey, goes more into examining the history of fears and phobias and defining different phobic disorders. The text used an example taken from the original author’s material of identical 35-year-old female twins who were raised separately and both developed claustrophobia and a fear of water. I thought that this story was very interesting. The text also explain that anxiety, panic attacks, and obsessive and compulsive disorders are biologically measurable as an over arous... Free Essays on Intro To Psychology Free Essays on Intro To Psychology Writing Assignment: Compare and Contrast For Introduction to Psychology I chose to use the article â€Å"Genes, Fears, Phobias, and Phobic Disorders† by Gregory Carey. I thought that this particular article would be interesting because I would like to know about fears and phobias that are pasted genetically. I personally have unfortunate experience of anxiety or â€Å"panic attacks†, and my mother and my sister have suffered from this disorder also. My mother has been taking medication for her anxiety for about twenty years now, but mine was never that serious. I have always believed that my anxiety was past on to me through my genes. My only problem with this assignment is that I do not really like to read, and especially medical type of information. I chose a subject that was interesting to me, so that made it a little easier. But I do prefer to write personal experience or opinion papers. I did like that we were giving good instructions and that helps me know how to complete my assignment correctly. We also were given plenty of time to turn in this assignment and that made it less stressful. In the text book it briefly talks about how phobias focus on dangers faced by our ancestors and our compulsive acts typically exaggerate behaviors that contribute to our species survival, and also how some people more than others being genetically predisposed to fears and high anxiety. The original author, Gregory Carey, goes more into examining the history of fears and phobias and defining different phobic disorders. The text used an example taken from the original author’s material of identical 35-year-old female twins who were raised separately and both developed claustrophobia and a fear of water. I thought that this story was very interesting. The text also explain that anxiety, panic attacks, and obsessive and compulsive disorders are biologically measurable as an over arous...